I am an expat and pardon me for lack of knowledge of Dutch language. Is there an document(s) that explains about my basic health insurance policy in detail in English? I am not able to find it in the website.
Hi Sid, welcome to Samen and thank you for sending a message here!
Have you seen that there is also an English version of our website? Here you will find more information about your basic insurance:
Not all pages have been translated into English. Do you have questions about your health insurance or do you want to share something with us? Let us know!
Hello Sid, I finally found the document that you wanted to have. I think you meant this document: the policy rules of 2021 in English: www.zilverenkruis.nl/.../basic-and-supplementary-insurance-policy-conditions-90484.pdf
Beware that, in case you choose the “ exclusive” basic insurance (in which you get reimbursed also when the healthcare provider has not a contract with Zilveren Kruis) , you will NOT receive reimbursement for the supplementary parts of the insurance.