I bought a basic Insurance they did not accepts me and they still discount out the double

Dear Ilveren cross.

 
I received a letter where it is stated that given the unsure of my right to Healthcare insurance in the Netherlands they would have been canceled from November 11, 2019. I solicited insurance the Date November 11, 2019, with an own risk of 385 €, with a form or Basic insurance see Zo Basic with a cost of € 105.95 per month.
 
I just saw that yesterday it was discount € 176.58 from my bank account which is almost double of the original agreement.
 
I need to know why you are discounting this money if you are not insuring me, and why the amount discounted is almost 2 times more than the cost of Basic Insurance.
If you can imagine this is a big problem for me and I trust you will be able to answer my questions
Bovenliggend
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    Good afternoon Gabriel,

    I can imagine this is confusing. Your health insurance is canceled, but you still have to pay. 

    I would like to look at your policy and see what happened. Could you please send me a private message with your insurance number, date of birth, zip code and house number? You can send me a private message by clicking on my name and click on 'Een bericht verzenden'. 

    Kind regards,

    Bas

Reageren
  • Offline

    Good afternoon Gabriel,

    I can imagine this is confusing. Your health insurance is canceled, but you still have to pay. 

    I would like to look at your policy and see what happened. Could you please send me a private message with your insurance number, date of birth, zip code and house number? You can send me a private message by clicking on my name and click on 'Een bericht verzenden'. 

    Kind regards,

    Bas

Onderliggend
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